User

A user represents one Spoke Zone user account and is tied to a specific organization account.

Access User Editor

1. Open the navigation menu.
2. Select the Users item.
3. Double-click the desired user.
   • Create a new user by clicking the New button.

Settings

The user editor page has two sections for specifying info about a user and their access permissions.

General

Note

Organization and Primary Contact settings are not visible to clients, and only users with write permissions can edit settings; see the organization roles.

Note

The user’s first name and last name are combined to create the display name by which they are identified on the platform.

• First Name
  • Enter the first name of the user.
• Last Name
  • Enter the last name of the user.
• Email
  • Enter the email address to contact the user at.
• Phone Number
  • Enter a phone number at which the user can be reached.
• Organization
  • Select the organization the user is associated with.
• Primary Contact
  • Toggle whether the user is the first point of contact for their organization.
• Reset Password
  • Trigger a password reset email.

Permissions

Note

Only users with write permissions can edit settings. Read-only users cannot edit devices, dashboards, reports, etc.

• User Permissions
  • Specify whether the user can make changes to features they have access to or only view them.
• MQTT Permissions
  • Specify whether the user can both publish and receive MQTT messages on a dashboard or receive only.
• Locked Status
  • Toggle the status of the user.
  • Locking a user prevents them from signing in to the platform.